Refund policy

We want you to love your purchase, we stand behind the quality of every item we make. If something does not meet your expectations or if you need to exchange it for a different size or style, please contact us so we can make it right.

• Returns received within 30 days of original ship date will be refunded in full, minus shipping charges
• Returns received within 31-60 days of original ship date will receive store credit
• We cannot accept returns after 60 days

Refunds are issued to the original form of payment and are processed within 5 business days of receipt of returned merchandise. You will be refunded the purchase amount and any applicable sales tax.

Customers are responsible for paying return and exchange shipping costs unless we sent an incorrect or damaged item, in which case we will provide a complimentary return label.

Please note, personalized items cannot be returned or exchanged. Need help choosing a size? Email Pennyandfigstore@gmail.com and our team will be happy to help.