Terms of service

Terms of Service – Penny & Fig

Welcome to Penny & Fig. Throughout these Terms, “we,” “us,” and “our” refer to Penny & Fig. We operate this website and online store, including all related content, features, products, and services (collectively, the “Services”), to provide you with a seamless shopping experience.

Penny & Fig is powered by Shopify, which enables us to deliver our Services to you.

By accessing or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, please do not use our Services.

1. Eligibility & Account Responsibility

By using our Services, you confirm that you are at least the age of majority in your jurisdiction, or that you have consent from a parent or guardian.

You agree to provide accurate, current, and complete information when making a purchase or creating an account. You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account.

Accounts may not be transferred, sold, or shared without our permission.

2. Products & Availability

We strive to display our products as accurately as possible. However, colors and details may vary depending on your device or screen settings.

We reserve the right to:

  • Modify or discontinue products at any time
  • Limit quantities per customer, region, or order
  • Update product descriptions without notice

We do not guarantee that products will appear exactly as shown on your device.

3. Orders & Acceptance

When you place an order, you are making an offer to purchase. We reserve the right to accept or decline any order at our discretion.

Orders are only confirmed once payment has been processed and you receive a confirmation email.

We may not be able to cancel or modify orders after they are placed. If we cancel or change an order, we will attempt to notify you using the contact information provided.

All purchases are subject to our Refund Policy.

4. Pricing & Payments

All prices are subject to change without notice.

Prices displayed:

  • May not include taxes, shipping, or duties
  • May differ from promotions or third-party listings

You agree to provide valid payment information and authorize us to charge the full amount, including applicable taxes and fees.

5. Shipping & Delivery

Delivery times are estimates and not guaranteed.

We are not responsible for delays caused by:

  • Shipping carriers
  • Customs processing
  • Events outside our control

Once your order is handed to the carrier, the risk of loss transfers to you.

6. Intellectual Property

All content on our website—including images, branding, text, and designs—is the property of Penny & Fig or its licensors and is protected by intellectual property laws.

You may not copy, reproduce, or use any content without our written permission.

7. Third-Party Tools & Links

Our Services may include tools or links provided by third parties. These are offered “as is,” and we are not responsible for their content, accuracy, or practices.

Use of third-party services is at your own risk.

8. Shopify Relationship

Our store is powered by Shopify; however, all purchases are made directly with Penny & Fig.

You agree that Shopify is not responsible for any issues related to your purchases from us.

9. Privacy

Your personal information is handled in accordance with our Privacy Policy.

By using our Services, you acknowledge that your information may also be processed by Shopify and its partners to facilitate your shopping experience.

10. Feedback & User Content

If you submit feedback, reviews, or suggestions, you grant us a worldwide, royalty-free license to use that content for marketing or operational purposes.

You agree that your submissions:

  • Are accurate and lawful
  • Do not violate third-party rights
  • Do not contain harmful or misleading content

11. Errors & Corrections

We reserve the right to correct any errors, inaccuracies, or omissions, including pricing or product information, at any time without prior notice—even after an order is submitted.

12. Prohibited Use

You may not use our Services for:

  • Any unlawful purpose
  • Violating intellectual property rights
  • Harassment, abuse, or harmful conduct
  • Distributing malware or spam

We reserve the right to terminate access for violations.

13. Termination

We may suspend or terminate your access to the Services at any time without notice.

All obligations incurred prior to termination will remain in effect.

14. Disclaimer of Warranties

All products and Services are provided “as is” and “as available” without warranties of any kind, either express or implied.

We do not guarantee uninterrupted, secure, or error-free use of our Services.

15. Limitation of Liability

To the fullest extent permitted by law, Penny & Fig shall not be liable for any indirect, incidental, or consequential damages arising from your use of our Services or products.

16. Indemnification

You agree to indemnify and hold harmless Penny & Fig and its partners from any claims or damages resulting from your violation of these Terms or misuse of the Services.

17. Governing Law

These Terms are governed by the laws of the United States and the state in which Penny & Fig operates.

18. Changes to Terms

We may update these Terms at any time. Continued use of our Services constitutes acceptance of any changes.

19. Contact Information

For questions regarding these Terms, please contact us at:

Penny & Fig
📧 Pennyandfigstore@gmail.com